Klearcom Celebrates Double Success at 2026 Operational Excellence Awards

WATERFORD IRELAND, 9th June 2026 – Klearcom is celebrating a double success at the 2026 Operational Excellence Awards, after securing two major honours at this year’s event.

The company was named winner of Operational Excellence in ICT, Media and Telecoms, while Klearcom Co-Founder and Chief Operating Officer Mark Rohan was awarded COO of the Year.

Mark Rohan, Co-founder and COO of Klearcom, being presented with the COO of the Year award on the night

The awards recognise Klearcom’s continued focus on innovation, reliability, and operational excellence in voice testing. The company works with leading global brands, including Visa and Pfizer, helping enterprise teams test, monitor, and optimise critical voice journeys across international markets.

Klearcom’s voice testing platform enables organizations to identify issues faster, improve customer experience, and ensure their IVR and contact center systems perform reliably at scale. The company currently supports voice testing across more than 100 countries.

The Operational Excellence in ICT, Media and Telecoms award was collected on the night by Adam Daniels and Andrew Burke on behalf of Klearcom’s wider Client Operations team, led by Head of Client Operations Christine Ramsey.

Mark Rohan said the recognition was a proud moment for the company.

“Winning COO of the Year is a huge honour, and I’m incredibly proud to share this moment with the wider Klearcom team. Our success is built on the commitment, expertise, and operational excellence shown by our people every day. To also see Klearcom recognized for Operational Excellence in ICT, Media and Telecoms is a fantastic achievement and a strong reflection of the impact our Client Operations team continues to make for our customers around the world.”

Adam Daniels and Andrew Burke collect the awad for Operational Excellence in ICT, Media and Telecoms

The wins further reinforce Klearcom’s position as a trusted provider for enterprise organizations where voice channel performance is business-critical. The full list of 2026 Operational Excellence Awards winners is available here: https://www.opexawards.com/ie/shortlist

About Klearcom

Klearcom is a global voice testing platform that helps organizations test, monitor, and optimize IVR and contact center systems across more than 100 countries. Through AI-driven testing and real-time insights, Klearcom enables businesses to identify issues, improve customer experience, and ensure their voice channels operate reliably at scale.

Klearcom Media Contact                                                                         
Mark Rohan
Chief Operating Officer
mark@klearcom.com