NEW YORK — 26th June 2025 — Klearcom today announced the launch of The Simple Switch, a campaign inviting CX leaders to move on from legacy testing tools and embrace a modern, all-in-one platform built for today’s global customer journeys.
Legacy platforms come with restrictions such as limited country coverage, port-based testing, false alerts, and hidden fees. Klearcom removes all of that. With full IVR and toll-free number testing across more than 100 countries, no port constraints, and real-time monitoring and resolution, Klearcom delivers complete visibility and control. Every test is human verified, ensuring that nothing is missed and that every issue is understood before it impacts the customer.
“Our clients were tired of outdated tools that miss real issues or cost too much to scale,” said Mark Rohan, Chief Operating Officer and Co-Founder of Klearcom. “We built a platform that’s fast, accurate, and easy to use - no more switching between different testing platforms or worrying about ports. The Simple Switch is about putting CX teams back in control.”
Klearcom’s platform is unified and purpose-built in-house, eliminating the fragmented experience many teams face when juggling multiple tools for IVR and toll-free testing. While competitors often override failures if a second test passes, Klearcom tracks and retains every result, providing a more accurate picture of system reliability. The platform operates 24/7 with follow-the-sun support, allowing global teams to test and monitor at any time, without regional limitations or scheduling workarounds.
Customers also benefit from dedicated account teams who understand their infrastructure and work with them face-to-face. Whether in the US, EMEA, or APAC, Klearcom provides consistent service without the delays or restrictions seen in other models. The switch isn’t just about the technology—it’s about upgrading the entire testing experience.
Making the switch is simple. Klearcom helps you identify numbers to test, runs a full free testing campaign for one week to show you the results, and reviews insights with your team to ensure nothing is missed. It’s CX testing the way it should be - reliable, scalable, and designed for modern global operations.
To get started, click below or contact the team today.
Media Contact:
Mark Rohan
mark@klearcom.com
+353 1 5256748
.webp?width=168&height=29&name=Klearcom%20Logo%20-%20Name%20-%20Full%20Color%20Gradient%20-%20Footer%20(168%20x%2029px).webp "Klearcom Logo - Name - Full Color Gradient - Footer (168 x 29px)"){kind=small}