Waterford, Ireland – June 10, 2024 – Klearcom is delighted to announce that its suite of products is now available on Talkdesk® AppConnect™, the industry-leading customer experience solutions marketplace. This partnership will allow businesses to discover and utilize Klearcom’s AI-based Toll-Free Number and IVR testing solutions.
With Klearcom now on Talkdesk AppConnect™, customers can access comprehensive IVR testing solutions that ensure seamless customer interactions and operational efficiency. Klearcom's award-winning, non-intrusive SaaS platform automates end-to-end call path testing, revolutionizing voice communication reliability, preventing outages, and swiftly resolving issues, providing unique value in over 100+ countries.
"Klearcom is excited to partner with Talkdesk AppConnect, offering our AI-based testing solutions to a broader audience. We see many synergies between us and Talkdesk as we both rapidly expand, disrupting a legacy market with augmented AI-based IVR testing services and simplified, efficient solutions," said Maurice Walsh, Customer Strategy & ROI Manager at Klearcom.
Klearcom provides testing and validation for Speech-based IVRs and Voicebots to ensure they are working effectively in-country. The company works with the world's largest pharma, financial services, and technology companies, simplifying Toll-Free Number & IVR testing for them.
Talkdesk AppConnect is an industry-leading customer experience solutions marketplace featuring a broad range of advanced applications, devices, services, and out-of-the-box integrations that give businesses the flexibility to rapidly expand their contact center capabilities. With more than 100 available solutions, AppConnect provides enterprises with access to all the tools they need to remain agile and flexible in response to today’s evolving customer needs.
"We are thrilled to welcome Klearcom to the Talkdesk AppConnect™ marketplace. Their AI-based platform for testing and validating speech-based IVRs and voicebots aligns perfectly with our mission to enhance CX through innovative solutions. Together, we aim to provide our clients with unparalleled reliability and efficiency in their contact center operations," said Chad Haydar, global vice president of channel and alliances, Talkdesk.
To learn more about Klearcom’s industry-leading AI-based testing solutions, please visit: https://klearcom.com/
About Klearcom
Klearcom revolutionizes voice communication reliability with its AI-driven platform, preventing outages and swiftly resolving issues. It offers global testing for IVR and phone numbers, non-intrusive audio quality testing, and 24/7 support. Klearcom's solutions automate end-to-end testing, ensuring seamless customer interactions and operational efficiency, supporting over 40+ languages and 96+ countries.
Klearcom Media Contact:
Mark Rohan
+353 1 5256748
Talkdesk Media Contact:
Talkdesk Public Relations
