Klearcom Earns Best Customer Support Badge Across Multiple Categories

NEW YORK– June 6th, 2025 – We are excited to share that Klearcom has been recognized with the 2025 “Best Customer Support” badge for multiple categories by Software Advice. The categories include 'Customer Experience', 'Contact Center Quality Assurance' and 'IVR'. Klearcom provides businesses with tools to ensure optimal call quality, enhance customer service, and improve communication reliability.

These recognitions and awards are based on independent reviews collected by Gartner Digital Markets, which highlights top-rated tools in different categories to help buyers identify the highest-rated software companies that users love and trust.

Klearcom’s platform leverages cutting-edge technologies such as Artificial Intelligence (AI), Large Language Models (LLM), and Conversational AI to provide businesses with the tools necessary to monitor and optimize IVR systems in real-time. With in-country testing in over 100+ countries, Klearcom’s solutions have become essential for companies looking to enhance their customer service and drive measurable results.

“We’re honored to receive the ‘Best Customer Support’ badge from Software Advice,” said Liam Dunne, CEO of Klearcom. “This recognition, driven by real user feedback, is a testament to the impact our technology is making worldwide.”

Here’s what some of our users have to say about their experience with us:

“What I liked most about Klearcom is its powerful automation capabilities. The ability to test phone lines regularly and automatically has been a game-changer for us. Klearcom's tools have also been instrumental in catching issues with our system during off hours.

Margot, Information Technology & Services Industry


“My overall experience with Klearcom has been highly positive. It has reliably supported our communication needs, offering robust features that are easy to use and integrate into our daily operations.”

Rogelio, Telecommunications Industry

“The team has been very attentive and have spent a great deal of time ensuring I understand how to make the most out of the platform.”

Manuel, Retail Industry

Why choose Klearcom?

With an overall rating of 4.8/5 across Gartner Digital Markets platforms, Klearcom ensures flawless voice and IVR experiences in 100+ countries. Our AI-powered platform tests toll-free numbers, maps IVRs, validates call quality, and catches issues before your customers do—using just a phone number.Trusted by global leaders like Danfoss, Mastercard, and Pfizer.

About Klearcom

Klearcom revolutionizes voice communication reliability with its AI-driven platform, preventing outages and swiftly resolving issues. It offers global testing for IVR and phone numbers, non-intrusive audio quality testing, and 24/7 support. Klearcom's solutions automate end-to-end testing, ensuring seamless customer interactions and operational efficiency, supporting over 100+ languages and 100+ countries.

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, Software Advice, and GetApp.and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business.
For more information, visit https://www.gartner.com/en/digital-markets

Klearcom Media Contact                                                                         
Mark Rohan
Chief Operating Officer
mark@klearcom.com