Klearcom is thrilled to announce its wins at the 2024 Waterford Business Awards, where we proudly took home the prestigious titles of “Excellence in Innovation” and “Overall Business of the Year.” This recognition underscores our team’s relentless dedication to revolutionizing the customer experience industry and highlights our ongoing impact on the local business landscape.
The awards gala, hosted at the Tower Hotel in Waterford, was a memorable evening that brought together business leaders, entrepreneurs, and innovators from across the region. Mayor of Waterford City & County, Cllr Jason Murphy, presented the awards, describing the occasion as an inspiring celebration of the local business community’s energy and achievements. “While only some of you will lift the trophies tonight, you are all winners,” he said. “From east to west, we have vibrant, innovative, hardworking businesses that make Waterford so special.”
Recognition of Excellence in Innovation
Klearcom’s win for “Excellence in Innovation” speaks to our dedication to transforming customer call path testing. With our AI-driven platform, global companies can optimize and test their Interactive Voice Response (IVR) systems in real time, allowing them to handle high call volumes efficiently and deliver seamless customer experiences. Our technology empowers businesses to maintain robust customer support while managing operational costs—a critical need for companies worldwide, especially those with tight budgets.
We extend our gratitude to the award sponsors and organizers, including Dawn Meats, who sponsored the “Excellence in Innovation” award, and the Waterford Chamber, Dungarvan & West Waterford Chamber, Waterford City & County Council, and WLR FM for hosting such a well-coordinated and inspiring event.
A Night of Celebrations and Local Achievements
The Waterford Business Awards honor local companies for their contributions to the economic vitality of the region. It was an honor to share the stage with other category winners, including Liberty Blue Estate Agents for Digital Campaign of the Year, SETU for Equality, Diversity & Inclusion, and Workplace Excellence, and Faithlegg for Excellence in Customer Experience, among others. Their efforts and achievements make Waterford a true hub of creativity and innovation.
The event also recognized individual achievements, such as David Brennan of Eastgate Engineering, awarded Entrepreneur of the Year, and Irial Mac Murchu, founder of Nemeton TV, who received the Judges’ Special Recognition Award. The evening highlighted the vibrant, supportive community that makes Waterford’s business environment so special.
Thanking Our Partners and the Community
We would like to express our appreciation to the Tower Hotel staff for their exceptional hospitality, which made the evening even more memorable. We also extend our gratitude to the Waterford Chamber and its partners for organizing the event, fostering collaboration, and highlighting the importance of supporting local businesses.
Klearcom’s success wouldn’t be possible without the unwavering support of our partners, customers, and the wider Waterford community. We look forward to building on this momentum, advancing customer experience innovation, and contributing to Waterford’s economic growth.
Here’s to continued growth, collaboration, and success in Waterford and beyond! Thank you once again to everyone who made this achievement possible.
Klearcom Media Contact
Mark Rohan
Chief Operating Officer
mark@klearcom.com