NEW YORK – March 6, 2025 – Klearcom has won two Gold Stevie Awards in the IVR or Web Service Solution – New or New Version and Best Use of Technology in Customer Service - Telecommunications Industries categories, as well as a Bronze Stevie Award in the Contact Center Solution – New or New Version category in the 19th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10.
More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products, services, and solution providers.
Klearcom’s Gold-winning IVR or Web Service Solution showcases its SaaS platform, which leverages AI, machine learning, and conversational AI to proactively detect IVR issues in over 100 countries, ensuring businesses provide seamless customer service experiences. Additionally, the company’s Best Use of Technology in Customer Service - Telecommunications Industries award recognizes Klearcom’s commitment to enhancing global contact centers by optimizing call flows, reducing downtime, and improving customer satisfaction.
The Bronze-winning Contact Center Solution highlights Klearcom’s dedication to empowering organizations with real-time insights and testing capabilities, preventing call failures before they impact customers.
Liam Dunne, Co-founder and CEO of Klearcom, expressed his excitement about the achievement:
"Winning two Gold and one Bronze Stevie Awards is an incredible honor for Klearcom. These awards validate our mission to help businesses deliver flawless customer experiences through AI-driven IVR testing and monitoring. It’s a testament to the hard work and innovation of our team and the trust our customers place in us. As we continue to expand globally, these recognitions motivate us to push the boundaries of technology and enhance customer service excellence."
Stevie Awards president Maggie Miller stated, “The outstanding scores awarded to this year’s Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales. Nominations for the 2026 competition will be accepted starting this July.
About Klearcom
Klearcom’s SaaS platform addresses IVR and toll-free number issues using AI-driven, real-time monitoring. Serving businesses in over 100+ countries, Klearcom ensures seamless customer interactions, reducing CX risks during migrations and improving overall system reliability. For more information, visit www.klearcom.com.
About The Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals worldwide participate in the Stevie Awards judging process annually. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 19th annual Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.
Klearcom Contact
Klearcom Media Contact
Mark Rohan
Chief Operating Officer
mark@klearcom.com
