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Full Control Of Your Call Path, See Everything, Miss Nothing

Tomas Piacek

As the Global Director of Sales at Klearcom, I am responsible for leading a dynamic team of sales and solution experts who specialize in transforming our clients' voice and digital interactions. Our mission is to optimize business outcomes by leveraging cutting-edge technologies and innovative solutions. With over six years of experience in sales and business development, I have honed my skills in identifying and generating new business opportunities, creating comprehensive go-to-market strategies, and fostering strong partnerships with account executives and strategic partners. In my role, I have successfully led initiatives that resulted in significant revenue growth and enhanced customer satisfaction. I work closely with cross-functional teams to ensure seamless integration of our solutions into clients' existing frameworks, thereby driving efficiency and effectiveness. My expertise spans various regions and industries, allowing me to tailor strategies that meet the unique needs of diverse markets. By staying abreast of industry trends and emerging technologies, I ensure that Klearcom remains at the forefront of the market, providing unparalleled value to our global client base.

Welcome to the Klearcom Blog

At Klearcom, we understand the critical importance of seamless communication for businesses operating at a global scale. Our blog is dedicated to helping telecom providers, contact centers, and enterprises ensure the highest quality in their interactive voice response (IVR) systems, network performance, and customer experience.

Here, you’ll find expert insights on:

  • IVR Quality Assurance – Explore how thorough and continuous testing of your IVR systems can prevent service disruptions, reduce customer frustration, and improve operational efficiency.

  • Latency and Call Quality Testing – Learn the best practices to identify and resolve latency issues, ensuring that your customers experience minimal delays and high call quality, even in complex global telecom environments.

  • Post-SIP Migration Solutions – Navigating the challenges after migrating to a Session Initiation Protocol (SIP) system? We’ve got you covered with practical advice, case studies, and solutions that ensure a smooth transition.

  • Global Telecom Insights – Stay ahead of the curve with industry updates, regulatory changes, and emerging technologies impacting global telecom operations.

Whether you’re a telecom provider or a business relying on seamless customer communication, the Klearcom Blog is your go-to resource for practical solutions, thought leadership, and the latest trends in IVR and network quality assurance.

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Stay Informed. Stay Ahead.

Follow our blog to stay updated with the latest insights on IVR testing, network performance, and solutions to ensure your communications infrastructure operates flawlessly worldwide.

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