Employee Spotlight: Aditya Jaiswal

When I first joined Klearcom, I was immediately struck by the uniqueness of the business model, which stood out in comparison to what I had encountered before. The technical domain was also a bit different, offering a new and exciting challenge. What truly impressed me, however, was the  level of trust between the department heads, which created an environment of mutual respect and collaboration.

Additionally, the freedom I was given to create and nurture a new team was unlike anything I had experienced before, allowing me to contribute in a meaningful and impactful way right from the start.

The sense that every process I define and every development I implement contributes directly to the company's growth is incredibly rewarding.

A typical work week at Klearcom involves a blend of strategic planning, design, and execution to ensure the optimal performance, security, and reliability of our call systems. I start by reviewing the progress of both the Test Analyst and Engineering teams, ensuring that our objectives are being met efficiently.

I also engage in discussions about future roadmaps with the Engineering team to align our long-term goals. Evaluating the performance of customer numbers with the Client Operations and Test Analyst team members is a key focus, ensuring that we maintain high standards of service.

Additionally, I address any issues that arise between team members, fostering a collaborative and productive work environment. Analyzing the performance of each department is crucial to identifying areas for improvement and ensuring that our teams are consistently delivering top-quality results.