Michael works as an Enterprise Solutions Manager at Klearcom. His role involves analyzing client requirements, designing and implementing tailored strategies, and collaborating with Klearcom's wider team to enhance its product offerings. Michael lives in Waterford, Ireland and loves golf.
What do you do at Klearcom?
At Klearcom, I play a pivotal role in ensuring our solutions effectively address our clients' communication needs. My responsibilities include analyzing client requirements, designing and implementing tailored strategies, and collaborating with our technical team to enhance our product offerings.
What made you choose sales as a career?
I chose a career in Sales because I have a passion for understanding customer needs and delivering solutions that make a tangible impact. I thrive in dynamic environments where I can utilize my creativity and strategic thinking to drive growth and build strong relationships.
What struck you as unique when you first joined Klearcom?
When I first joined Klearcom, I was impressed by the company’s commitment to innovation and excellence. The collaborative culture and the emphasis on continuous improvement stood out to me.
It was clear that Klearcom is dedicated to pushing boundaries and delivering top-notch solutions to its clients. There is such an emphasis on the quality of the product and on the customer that makes this role more about solution selling than just selling a SaaS product.
What excites you about what you do?
What excites me most about my role is the opportunity to solve complex problems and see the direct impact of our work on clients' success. Each project brings new challenges and learning experiences, which keeps my job engaging and fulfilling.
Could you walk us through your typical work week? What kind of projects do you work on at Klearcom?
A typical work week involves a mix of client meetings, collaboration with the team. I spend a significant amount of time researching the industry and seeing how we can help the peers of our customers in different industries.
At Klearcom, I work on a diverse range of projects. e. My projects often involve close collaboration with potential customers to tailor our offerings to their specific needs, ensuring they get the most value from our services.
What is an exciting challenge that you're currently facing?
An exciting challenge I'm currently facing is educating new prospects to our technology which is disrupting the market, this requires innovative thinking and teamwork. This project is pushing us to explore new technologies and approaches, and it's incredibly rewarding to see our progress and anticipate the positive impact it will have.
What’s it like to have hybrid work at Klearcom?
Hybrid work at Klearcom is well-structured and flexible, allowing me to balance remote work with in-office collaboration. The company provides excellent support and resources to ensure we stay connected and productive, regardless of where we are working from.
How would you describe your team dynamic?
Our team dynamic is collaborative and supportive. We value open communication and are always ready to lend a hand to each other. This environment fosters creativity and efficiency, enabling us to tackle challenges effectively and celebrate our successes together.
How would you describe the culture at Klearcom?
The culture at Klearcom is innovative, inclusive, and growth-oriented. There is a strong emphasis on professional development and continuous learning, which empowers employees to reach their full potential.
The supportive atmosphere makes it a great place to work and grow. No matter what position somebody holds within Klearcom they are always willing to help and to engage with prospects/customers to ensure that we offer the best solutions.
What do you love about working here?
I love working at Klearcom because of the impactful work we do and the amazing people I get to collaborate with. The company’s commitment to innovation and excellence aligns with my personal values, making every day at work both challenging and rewarding.
Does pineapple belong on pizza? (look away now Italians)
Ah, the great pineapple debate! While I appreciate the traditional Italian approach to pizza (my personal favorite being Tomato, Mozzarella and Chorizo) I personally love pineapple & ham on pizza. The Rock “Dwayne Johnson” says it's ok so I’d be a fool to argue with him!
