Jigar works in Klearcom's Development team as a Telephony Support Engineer. His role involves ensuring that phone systems operate smoothly and securely.
Jigar lives in India and completed his Master of Computer Applications at S.V. Institute in Kadi. He has always been passionate about technology and is dedicated to perfecting systems, which led him to this career.
What do you do at Klearcom?
I test and support Klearcom's phone systems, ensuring new server configurations and provider setups perform flawlessly and meet our customers' needs.
What made you pick Telephony Support Engineer as a career?
Solving technical challenges and enhancing the reliability of phone systems has always intrigued me. Contributing to seamless communication solutions is fulfilling.
What struck you as unique when you first joined Klearcom?
The collaborative team spirit and the commitment to innovation stood out. Everyone here is driven and supportive, fostering an environment of continuous improvement.What excites you about what you do?
Identifying and resolving system issues to optimize phone performance excites me. Each solution contributes directly to enhancing user experiences.
Could you walk us through your typical work week?
My week revolves around testing and maintaining our phone systems. Projects range from ensuring call reliability on new servers to enhancing security measures for our clients.
What is an exciting challenge you’re currently facing?
I'm focused on improving our automated testing processes to streamline operations and ensure robust system performance.
What’s it like to have hybrid work at Klearcom?
Whether working remotely or in the office, Klearcom offers flexibility and efficient tools to maintain team collaboration and productivity.
How would you describe your team dynamic?
Our team is collaborative and proactive, always ready to tackle challenges and explore innovative solutions together.
How would you describe the culture at Klearcom?
Klearcom fosters a culture of learning and growth, where every team member is encouraged to contribute ideas and develop professionally.
What do you love about working here?
I appreciate the dynamic challenges and the opportunity to continuously learn and grow alongside talented colleagues.
Does pineapple belong on pizza? (look away now Italians)
No, I believe pineapple does not complement the traditional flavors of pizza, creating a contrasting taste that may not appeal to everyone.
Recommend to us your favorite local food dish? What makes it the best?
Paneer Butter Masala is my favorite. It’s a rich, creamy curry made with paneer (Indian cottage cheese), cooked in a flavorsome tomato-based sauce with aromatic spices. It pairs perfectly with naan or rice, offering a comforting and satisfying dining experience.
