--- title: "Employee Spotlight: Meet Bookkeeper Lia Clancy" description: Lia Clancy is an integral member of the Accounting/Finance team at Klearcom. image: https://blog.klearcom.com/hubfs/Employee%20Spotlight%20Series%20Draft%20AB-Aug-12-2024-10-41-32-1348-AM.png --- [![Klearcom](https://blog.klearcom.com/hs-fs/hubfs/raw_assets/public/klearcom_March2024/images/klearcom-logo-websiteheader-1200x278.png?width=1200&height=1212&name=klearcom-logo-websiteheader-1200x278.png "Klearcom")](https://klearcom.com/) - [Home](https://klearcom.com/) - Solutions - [Discover Your IVR](https://klearcom.com/discover-your-ivr/) - [IVR Testing](https://klearcom.com/ivr-testing/) - [Toll Free Number Test](https://klearcom.com/toll-free-number-test/) - [Voice Quality Test](https://klearcom.com/voice-quality-test/) - [End Agent Performance](https://klearcom.com/end-agent-performance/) - Products - [Discovery](https://klearcom.com/discovery/) - [Regression](https://klearcom.com/regression) - [Connect](https://klearcom.com/connect) - [Load Testing](https://klearcom.com/load-testing/) - [Verify+](https://klearcom.com/verify-plus) - [Global Caller](https://klearcom.com/global-caller) - [DevOps](https://klearcom.com/devops) - [Fax](https://klearcom.com/fax) - Resources - [About Us](https://klearcom.com/about-us/) - [Customer Stories](https://klearcom.com/customer-sucess-stories) - [Pricing](https://klearcom.com/pricing/) - [Blog](https://blog.klearcom.com) - [News](https://blog.klearcom.com/news) - [Events](https://blog.klearcom.com/events) - [Awards](https://klearcom.com/awards) - [ROI Calculator](https://klearcom.com/roi-impact-calculator) - [Contact Us](https://klearcom.com/contact-us/) - [INT: +353 1 5256748](tel:+35315256748) - [US: +1 866 986 6016](tel:+18669866016) [Book a Demo](https://klearcom.com/book-a-demo) - [Home](https://klearcom.com/) - Solutions - [Discover Your IVR](https://klearcom.com/discover-your-ivr/) - [IVR Testing](https://klearcom.com/ivr-testing/) - [Toll Free Number Test](https://klearcom.com/toll-free-number-test/) - [Voice Quality Test](https://klearcom.com/voice-quality-test/) - [End Agent Performance](https://klearcom.com/end-agent-performance/) - Products - [Discovery](https://klearcom.com/discovery/) - [Regression](https://klearcom.com/regression) - [Connect](https://klearcom.com/connect) - [Load Testing](https://klearcom.com/load-testing/) - [Verify+](https://klearcom.com/verify-plus) - [Global Caller](https://klearcom.com/global-caller) - [DevOps](https://klearcom.com/devops) - [Fax](https://klearcom.com/fax) - Resources - [About Us](https://klearcom.com/about-us/) - [Customer Stories](https://klearcom.com/customer-sucess-stories) - [Pricing](https://klearcom.com/pricing/) - [Blog](https://blog.klearcom.com) - [News](https://blog.klearcom.com/news) - [Events](https://blog.klearcom.com/events) - [Awards](https://klearcom.com/awards) - [ROI Calculator](https://klearcom.com/roi-impact-calculator) - [Contact Us](https://klearcom.com/contact-us/) # Employee Spotlight: Lia Clancy ![Klearcom](https://blog.klearcom.com/hubfs/Klearcom%20Logo%20-%20Circle%20-%20Full%20Color-3.png) [Klearcom](https://blog.klearcom.com/author/klearcom) 2 min read   *Lia Clancy is an integral member of the Accounting/Finance team at Klearcom, where she excels in her role as a bookkeeper and accounts payable specialist. Residing in Ferrybank, Waterford, Lia brings a wealth of experience and dedication to her work. * ## **What do you do at Klearcom?** I am in the Accounting/Finance department at Klearcom. ### **What made you choose accounting and finance as a career**? I actually just fell into the Accounting/Finance field; I suppose it was meant to be, as all my siblings work in Accounting/Finance roles. Throughout my career, I've held various positions within an office environment, from working in a solicitor's office and the insurance industry to serving at South East Technological University (known as WIT at the time) and spending over 20 years at a radio station. However, joining Klearcom, where I was one of the first hires, provided the challenge I needed. Before coming to Klearcom, my work experience included B2C sales, logistics, and EASL teaching.  ###### **What struck you as unique when you first joined Klearcom?** The team at Klearcom are a really unique group of people and it is a great place to work.  I am in a part time book keeping role and the flexibility really suits my needs.   ###### **What excites you about what you do?** Taking on this role has truly pushed me out of my comfort zone. After working with my previous employer for over 20 years, I felt I needed a new challenge. While my last role involved some bookkeeping, I am learning new skills every day at Klearcom. ###### **Could you walk us through your typical work week? What kind of projects do you work on at Klearcom? ** I am responsible for paying all our suppliers. I complete bank reconciliations on a monthly basis, compile VAT reports and all other book keeping duties required by Klearcom.   ###### **What’s it like to have hybrid work at Klearcom?** The Hybrid work at Klearcom was a game changer for me.  My work life balance has greatly improved and I feel  way more productive when working from home.  There are far less distractions. ###### **Does pineapple belong on pizza? (look away now Italians)** Pineapple definitely does not belong on Pizza.   [![Contact Us](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/9183545/abc8ad6d-58db-4ecb-ad88-04e4e6a0b6c5.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/9183545/abc8ad6d-58db-4ecb-ad88-04e4e6a0b6c5) Tag: [Employee Spotlight](https://blog.klearcom.com/tag/employee-spotlight) Share: [Previous Post 24/7 Triage Support: Ensure Reliability and Prevent Failures](https://blog.klearcom.com/24/7-triage-support-ensure-reliability-and-stay-ahead-of-failures) [Next Post Employee Spotlight: Andrew Burke](https://blog.klearcom.com/employee-spotlight-andrew-burke) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ### Category - [IVR (66)](https://blog.klearcom.com/tag/ivr) - [IVR Automation Testing (40)](https://blog.klearcom.com/tag/ivr-automation-testing) - [Employee Spotlight (19)](https://blog.klearcom.com/tag/employee-spotlight) - [CX (16)](https://blog.klearcom.com/tag/cx) - [Customer Experience (15)](https://blog.klearcom.com/tag/customer-experience) ### Popular Posts [Klearcom](https://blog.klearcom.com/author/klearcom) 08/25/2025 [Telecom Infrastructure Monitoring](https://blog.klearcom.com/tag/telecom-infrastructure-monitoring) [Jitter, Latency, Packet Loss: How Network Issues Impact Voice Quality](https://blog.klearcom.com/voip-jitter-latency-packet-loss) [Klearcom](https://blog.klearcom.com/author/klearcom) 08/25/2025 [Telecom Infrastructure Monitoring](https://blog.klearcom.com/tag/telecom-infrastructure-monitoring) [SIP Call Flow: Fix Common SIP Trunk Errors with Smart Troubleshooting](https://blog.klearcom.com/sip-call-failure-troubleshooting-guide) [Klearcom](https://blog.klearcom.com/author/klearcom) 07/31/2024 [IVR](https://blog.klearcom.com/tag/ivr), [DTMF](https://blog.klearcom.com/tag/dtmf) [Mastering DTMF Testing: Steps to Ensure Precise Tone Detection](https://blog.klearcom.com/dtmf-test) [Klearcom](https://blog.klearcom.com/author/klearcom) 05/08/2025 [The Future of IVR Systems: What to Expect in 2026 and Beyond](https://blog.klearcom.com/the-future-of-ivr-systems-what-to-expect-in-2026-and-beyond) --- - 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