Klearcom has been shortlisted as a finalist in the prestigious 2024 International Customer Experience Awards. This announcement solidifies Klearcom's position as a key innovator in the customer experience (CX) space, recognizing its groundbreaking work in helping businesses maintain seamless customer interactions through rigorous IVR testing and toll-free number validation.
The International Customer Experience Awards (ICXA), known for spotlighting the world’s top brands in CX innovation, named Klearcom as a finalist in the highly competitive Best Innovation in CX - Strategic Approach category. This recognition comes as a result of the company’s continuous efforts to revolutionize how global enterprises ensure flawless customer engagement through proactive telecom testing.
Industry-Leading Solutions in Telecom Testing
As CX becomes increasingly critical in retaining customer loyalty, Klearcom’s solutions help businesses provide the best experience to their customers, regardless of where they are located. Klearcom offers innovative tools for telecom load testing and real-time monitoring of toll-free and IVR numbers, ensuring uninterrupted service for contact centers worldwide.
“We are honored to be recognized as a finalist for the International Customer Experience Awards,” said Liam Dunne, CEO of Klearcom. “At Klearcom, we are committed to delivering solutions that support the evolving needs of businesses to provide outstanding CX. This nomination is a testament to the hard work of our team and the value we bring to our clients.”
Supporting Customer Excellence
Klearcom's nomination for the ICXA underscores the company’s commitment to helping businesses ensure customer satisfaction by preventing telecom issues before they happen. From multinational corporations to major telecom providers, Klearcom continues to serve as an essential partner in guaranteeing excellent customer service across multiple regions.
The ICXA winners will be announced this November during a final ceremony in Londonr. With Klearcom’s continuous innovation and customer-focused solutions, the team is optimistic about their chances of securing a win.
About Klearcom
Klearcom delivers cutting-edge, AI-powered solutions to enhance voice communication reliability. The company’s platform prevents outages, resolves issues quickly, and provides non-intrusive global testing for IVR and phone numbers, ensuring high-quality customer service interactions across more than 100+ and 100+ countries.
About the ICXA Awards
The International Customer Experience Awards (ICXA) is a globally recognized competition that celebrates excellence in customer experience across various industries. Each year, the ICXA brings together the world’s top brands, leaders, and innovators to showcase and reward outstanding achievements in delivering superior customer experiences.
Klearcom Media Contact
Mark Rohan
Chief Operating Officer
mark@klearcom.com
