At Klearcom, we understand that seamless customer interactions are crucial to your business’s success. That’s why we’re thrilled to announce the launch of Klearcom Version 5.6—a major update designed to elevate your telecom testing and operational efficiency.
With this update, we’ve overhauled both functionality and design, ensuring that our platform remains cutting-edge and easy to use. Here’s what you can expect from Version 5.6:
🚀 Key Features in Klearcom Version 5.6
1. Simplified User Experience
We’ve completely revamped the UI/UX across the platform, giving it a sleek, modern design. Expect improved navigation with intuitive menus, updated icons, and better responsiveness across devices. Whether on mobile or desktop, navigating through Klearcom has never been easier, helping you test and manage telecom services seamlessly.
2. Agent/Voicemail Testing
This brand-new feature ensures that no call is lost. The Agent/Voicemail Test verifies whether a call reaches an agent or correctly routes to voicemail, flagging any failures such as missed connections, incorrect code entries, or IVR traversal errors. This ensures a flawless customer experience.
3. Time-Saving Workflow Features
We've added powerful tools to streamline your day-to-day operations, including:
- Bulk Management: Now you can manage multiple numbers and tests simultaneously with new bulk snooze and removal options.
- Quick Add: Add numbers, tags, and campaign groups in just a few clicks.
4. Smarter Reporting
Our new Benchmark Reports visualize call quality trends using a color-coded matrix, helping you identify issues faster and make data-driven decisions. You can now also export your Tree View data in JSON format for enhanced customization and system integration.
5. Cross-Device Compatibility
With enhanced mobile responsiveness and full compatibility across all major browsers (Chrome, Firefox, and Edge), you can access Klearcom anytime, anywhere, without hassle.
6. Automated Email Notifications
Stay informed in real-time with automatic email notifications that update you on test results without needing to log in. This ensures you’re always in the loop when it comes to your call performance.
Why Klearcom?
Our mission is to help businesses eliminate telecom blind spots that could affect customer satisfaction. With intelligent testing solutions, Klearcom ensures seamless customer interactions while reducing the risk of undetected issues, helping you save time and resources.
Want to experience Klearcom Version 5.6 firsthand? Reach out to schedule a demo today or to learn more about how this update can help you ensure flawless customer experiences.
