Colin is a Senior Business Development Representative at Klearcom, working with the Sales Team to develop strategies, create sales opportunities, monitor campaigns, and assist with coaching and onboarding.
Colin was drawn to the company’s visionary approach and unique products. He enjoys the travel opportunities and the flexibility of hybrid work. Colin values the collaborative team dynamic and the winning mentality at Klearcom. Read his story here.
What do you do at Klearcom?
As a Senior Business Development Representative here at Klearcom, I collaborate with the Global Head of Sales to develop prospect strategies, create new sales opportunities with Fortune 500 companies, monitor team campaigns, provide feedback, and assist with coaching, onboarding, and sharing best practices. Essentially we #MSH
What made you pick sales as a career?
Watching the US Office. By the way, Kevin is an underrated character.
What struck you as unique when you first joined Klearcom?
What struck me as unique when I first joined Klearcom was their visionary approach and the opportunities they offered for growth and development. Additionally, I was impressed by their unique product offerings. Klearcom stands out globally as the sole company capable of accurately replicating the customer experience from the Toll-Free Number leg (TFN) through the IVR (DTMF & Speech) all the way to the end agent, using a single test SaaS platform.What excites you about what you do?
What excites me about my role is the opportunity to travel and meet new people. I'm particularly thrilled by the fact that the company has sent me to Manchester twice and on a business trip to Las Vegas, which was my first time visiting the US.
Could you walk us through your typical work week?
Sure! Typically, my work week involves a mix of activities focused on developing and implementing prospect strategies with the sales team. This includes meetings with the Head of Sales to strategize, engaging with Fortune 500 organizations to create new sales opportunities, monitoring team campaigns, providing feedback, and participating in peer coaching and onboarding sessions.
Additionally, I allocate time for client meetings, follow-ups, and administrative tasks to ensure smooth operations and effective communication across the team. Outside of work discussions, there's also an ongoing debate in the office about which flavor of Monster energy drink is the best! Got to be the Ultra Golden Pineapple for me.
What kind of projects do you work on at Klearcom?
Currently, I'm focused on improving and streamlining processes to ensure a smooth onboarding experience for new starters within the Sales team.
What is an exciting challenge you’re currently facing?
An exciting challenge I'm currently facing involves a project where we're identifying charities that would benefit from free testing services, particularly those reliant on their contact centers and toll/toll-free numbers globally. It's rewarding to contribute to the broader community in meaningful ways.
What’s it like to have hybrid work at Klearcom?
Working hybrid at Klearcom provides flexibility to manage our tasks efficiently while also fostering collaboration during team meetings and brainstorming sessions.
How would you describe your team dynamic?
I would describe our team dynamic as collaborative and supportive. Our team has a great winning mentality where we celebrate each other's successes and collaborate closely to achieve our collective goals - full of energy and passion.
How would you describe the culture at Klearcom?
Good question - I suppose to truly describe the culture, you have to experience it firsthand.
What do you love about working here?
What I love about working here is the winning elite mentality that really is the driving force in our team. It's inspiring to be part of this culture where every member strives for excellence, continuously pushing boundaries, and supporting each other to achieve our collective goals. This mindset is everything - and successes are celebrated together.
Does pineapple belong on pizza? (look away now Italians)
That’s a no go. Stick to the classic ingredients: tomatoes, cheese, meats. It’s like asking if Wayne Rooney should be wearing a Manchester City jersey - it’s just not right.
